“Dear James: Thank you for the work, we greatly appreciate it. Dave is a very good worker. Very professional and polite, he took the time to clean up after he was finished. He is a great asset to your company. If we ever need more plumbing work we would not hesitate to call you.”
Jim: To date, we give Onze Plumbing a five star rating. I was concerned about two items with the new heating system you proposed. 1st the BTU capacity you said we needed seemed low compared to our existing system, I did not want a cold house! 2nd the indirect fired water heater. Running out of hot water was not something my wife would be happy about.
We trusted your expertise and are pleased we did. You kept our down time to a minimum with your large crew and the long hours they worked. Getting the whole job done in one day was great.
Our 1st gas bill saw about a 25% reduction in use as compared to last year. Our home is warmer now because we do not lower the theromostates as we did before. Our hot water is plentiful, on demand, on both floors, which made my wife very happy.
While Onze plumbing is new to us, we are very impressed.
“Dear Jim: Thanks for helping us get our home in shape, job well done.”
“Dear Mr. Onze: I want to thank you for responding so promptly to our call. The recommendation of the Domagals was correct and we plan to call upon you for any of our future plumbing needs.”
“Jim: Robert and I would like to thank you and your staff for the professional, courteous and timeliness of all who worked on the job. You all made the renovation process a pleasant one.”
“Dear Jim: Thank you for the job you did installing our new boiler. Your willingness to work on the project with its conditions is a credit to your company. None of the issues which had been a stumbling block for other plumbers were an issue for you; in fact you took and improved the engineering design significantly and the Buderus boiler looks great in our system.”
“Jim: The emergency boiler replacement your company did on Christmas Eve was completed quickly, completly and very neat.”
“James your employees were professional, courteous, sensitive to my time constraints and open to answering questions and ensuring that I was a well informed client.”
“Thanks for calling me immediately and sending Alan very early the next morning. Great Job!!!!”
“Jim: Thanks for phoning me so quickly, you called me within minutes of having placed the request for plumbing service. Alan arrived within an hour and repaired the problem immediately. I was pleased with the service and thought the price was very fair. I would recommend your company in a heartbeat.”
“Mr. Onze I couldn’t believe you were able to call me within five minutes of my email. Even though my problem was not something you handled I appreciate the referral you gave me. Ed came out THAT day and repaired my furnace. Thank you!”
Jim: Will and Jason did a great job today. Very clean work. No shortcuts. Real craftsmen. The stove is working great, and they put the extension on the boiler exhaust. You should know that the building inspector complimented the boiler installation as “Impeccable” and will send the inspection certificate in a couple of weeks. Thanks for all the great work.